A few years ago, cybersecurity was mainly a concern for IT specialists. Today, it affects everyone who carries at least one payment card in their wallet. Uzbekistan is rapidly transitioning to cashless payments — and in parallel, the state is building a legal framework designed to protect citizens' money.
Why the Issue Has Become So Urgent
Fraud schemes have long gone beyond simple "account hacking." Today they encompass a whole range of scenarios: SIM card reissuance in someone else's name, fake payment links, credential leaks through questionable online stores, calls from "security service representatives."
The logic is simple: the more operations move online, the more opportunities for abuse. The Central Bank reports that in 2024, complaints about unauthorized debits increased significantly. The problem isn't just the lost money — public confidence in digital services is at stake.
What Exactly Changed in Legislation
In 2025, a comprehensive set of measures against card fraud was introduced. The key point: the focus is not so much on punishment after the fact, but on prevention — making crime technically difficult and economically unprofitable.
- Accountability has expanded. Presidential Decree No. PP-153 of April 30, 2025 strengthened sanctions for cybercrimes involving payment cards. Responsibility now extends not only to those who steal or illegally use cards, but also to "droppers" — people who pass their SIM cards and accounts to third parties. Previously, many considered such side work harmless; now it is an offense.
- Banks have specific obligations. Decree No. PP-381 of November 30, 2023 approved a "roadmap" for protecting digital service consumers' rights. Under this framework, financial institutions deploy anti-fraud systems, automatically monitor sequences of three or more consecutive transfers, and activate biometrics and additional checks for large P2P transactions.
- Public reporting has been introduced. The same PP-153 mandates monthly publication of banks and payment organizations with the highest number of cybercrimes in their systems. This serves as a reputation lever: any client can see the statistics and compare the reliability of different Uzbek banks before opening an account.
- Damages can now be recovered. If money was lost because an organization failed to meet data protection requirements, it must compensate the client. Additionally, the Central Bank established a centralized anti-fraud system, connection to which is now mandatory for all market participants.
What This Means for Fintech Companies
The new rules send a mixed signal to the market. On one hand, costs increase: investment in technology, staff training, and process restructuring become necessary. On the other — this is a chance to distance yourself from weaker competitors. Where customers don't worry about their money, business grows faster.
- Cybersecurity investments stop being a "future" expense and become mandatory spending.
- Anti-fraud must be intelligent: not just blocking based on blacklists, but detecting unusual behavior patterns.
- Digital hygiene for employees and customers becomes part of the product, not optional.
How Life Changes for Cardholders
The main practical outcome — it's harder to lose money. The trade-off is obvious: you'll need to confirm operations more frequently, and some transfers will require additional verification. This is a reasonable price for preventing strangers from draining your account with a few taps.
Another important consequence — customers now have leverage. If a debit occurred without your consent, the bank must respond promptly, rather than sending you in circles. Record the operation time, save SMS messages and screenshots, file complaints in writing — this speeds up resolution.
What You Can Do Today
- Never share your SIM card, payment card, or app access with anyone — not even family or "for a cut."
- Set reasonable limits on transfers and online payments.
- Check the website address before entering credentials: counterfeits differ by one or two characters in the domain.
- Enable notifications for all transactions so you spot unauthorized debits immediately.
- Never share an SMS code over the phone — no legitimate service requests it.
New regulations are more than just additional lines in a legal code. They form the foundation of trust in the digital economy: financial technology develops confidently only where people's money is truly protected.